Responsible Gaming
Introduction to Responsible Gaming
We are committed to promoting responsible gaming practices. Gaming and betting should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. Please remember that the odds are always in favour of the operator, and outcomes are determined by chance. Never gamble more than you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal age for gaming in your jurisdiction) to use Parimatch or any online gaming platform. We do not permit minors to access, register, or participate in any gaming activities. Age verification is mandatory during account registration. If you are under the legal age, please do not attempt to use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your behaviour or that of someone you know, it may indicate a problem with gambling:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying to family and friends about how much you gamble
- Feeling anxious, irritable, or guilty about gambling
- Neglecting work, studies, family, or social responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Being unable to cut back or stop gambling despite wanting to
- Using gambling to escape problems, stress, or negative emotions
- Experiencing physical symptoms (sleep loss, headaches, stress)
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you are willing to lose during a session or time period
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have wagered
- Session Time Limits: Set automatic reminders or cut-off times for gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a period you choose (minimum 24 hours to permanent)
- Account Cooling-Off Period: Request a pause on your account to step back and reconsider
We recommend using these tools proactively to manage your gaming responsibly.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, professional support is available. Please reach out to these recognised organisations:
For India:
- AASRA (Association for Social and Rural Awareness): Support for mental health and addiction issues. Contact: +91-22-2754-6669
- iCall — Befrienders India: Emotional support and counselling. Helpline: 9152987821 (available 24/7)
- SAMHSA National Helpline (accessible from India): www.samhsa.gov | 1-800-662-4357 (addiction and mental health services)
International Resources:
- GamCare (UK): www.gamcare.org.uk — Free, confidential support and counselling
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for online gaming
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org | 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): www.bzga.de
Take Action Today
If you are experiencing problems with gambling, please seek help immediately. There is no shame in reaching out. Professional counsellors and support groups are available to help you regain control. Contact one of the organisations listed above, speak with a trusted family member or friend, or visit your doctor for a referral to mental health services.
Remember: Responsible gaming is everyone's responsibility. Play safely, play within your limits, and know when to stop.